Last Updated: November 12, 2025
1. Introduction
Welcome to Chopra Homes. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Who We Are: Chopra Homes is a real estate company specializing in properties on Dwarka Expressway, Gurgaon, Haryana. We are owned and operated by Mr. Ravinder Chopra.
Contact Information: If you have any questions about this Privacy Policy, please contact us at support@choprahomes.in or call us at 8595835935.
🔔 Notification & Marketing Communications
IMPORTANT: By accepting this policy and/or providing your consent through our enquiry form, you are opting in for receiving notifications via:
- Email
- Mobile Push Notifications
- SMS (Text Messages)
- RCS (Rich Communication Services - enhanced messages with images and interactive features)
- WhatsApp
- Any other form of communication media
We use these channels to send you property updates, new listings, promotional offers, and important announcements.
Opt-Out: If you do not want to receive such updates, please email us at support@choprahomes.in with your request to opt-out. You can also:
- Reply 'STOP' to any SMS or RCS message
- Use the unsubscribe link provided in our emails
- Contact us directly at 8595835935
2. Information We Collect
We collect personal information that you provide to us when you:
- Fill out our enquiry forms: Name, email address, phone number, and any messages or notes you provide
- Contact us directly: Through email, phone calls, or other communication channels
- Visit our website: IP address, browser type, device information, and browsing behavior through cookies and analytics
- Property viewings: Preferences, requirements, and feedback
Types of Personal Information:
- Full name
- Email address
- Phone number
- Mailing address (if provided)
- Property preferences and search history
- Communication records
- Technical data (IP address, cookies, usage data)
3. How We Collect Information
We collect information through various methods:
- Enquiry Forms: When you submit an enquiry through our website contact form
- Email and Phone Communications: When you reach out to us directly
- Website Cookies: Automatic collection of browsing behavior and preferences
- Property Viewings: Information gathered during property consultations and tours
- Third-Party Analytics: Tools that help us understand website usage
4. How We Use Your Information
We use the personal information we collect for the following purposes:
- Respond to Enquiries: To answer your questions and provide information about our properties
- Property Recommendations: To suggest properties that match your preferences and requirements
- Marketing Communications: To send you updates about new properties, special offers, and market insights (with your consent)
- Customer Service: To provide support and assist with your property search
- Improve Our Services: To analyze website usage and enhance user experience
- Legal Compliance: To comply with applicable laws and regulations
- Transaction Processing: To facilitate property transactions and related services
5. Legal Basis for Processing
We process your personal information based on:
- Your Consent: When you explicitly agree to receive marketing communications
- Legitimate Interest: To respond to enquiries and provide requested services
- Contractual Necessity: To fulfill our obligations in property transactions
- Legal Obligation: To comply with applicable laws and regulations
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Enquiry Data: Retained for up to 3 years from last contact
- Transaction Records: Retained as required by applicable real estate laws
- Marketing Consent: Until you withdraw consent or request deletion
After the retention period, we will securely delete or anonymize your personal information.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure servers and databases
- Regular security assessments
- Limited access to personal information by authorized personnel only
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
8. Your Rights
You have the following rights regarding your personal information:
- Right to Access: You can request copies of your personal information
- Right to Correction: You can request that we correct any inaccurate or incomplete information
- Right to Deletion: You can request that we delete your personal information
- Right to Opt-Out: You can withdraw consent for marketing communications at any time
- Right to Data Portability: You can request your data in a structured, commonly used format
- Right to Object: You can object to certain types of processing
To exercise these rights, please contact us at support@choprahomes.in or call 8595835935.
9. Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website functionality and performance
- Provide personalized content and recommendations
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Track your interests for targeted advertising (with consent)
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.
10. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our business, including:
- Website hosting and maintenance providers
- Email and SMS service providers
- Analytics and marketing platforms
- Payment processors (for transactions)
- Legal and professional advisors
These third parties are obligated to protect your information and use it only for the purposes we specify.
We do not sell your personal information to third parties.
11. International Data Transfers
Your information may be transferred to and processed in locations outside of India. We ensure that appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
12. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (if you have provided your email address)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
15. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Delhi, India.
16. Consent
By using our website and services, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.